Privacy Policy

Privacy Policy — Skoopzy

Last Updated: 06/12/2025

Welcome to Skoopzy (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from skoopzy.com or contact us through contact@skoopzy.com.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you use our website, create an account, or make a purchase, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely via third-party payment gateways; we do not store credit card details)

1.2 Automatically Collected Information

When you browse our store, we automatically receive:

• IP address

• Browser type and device information

• Cookies and tracking data

• Pages viewed and time spent on our website

1.3 Optional Information

You may also provide additional information when contacting support or leaving product reviews.

2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Provide customer support

• Send order confirmations, updates, and relevant notifications

• Improve website functionality and user experience

• Personalise your browsing experience

• Prevent fraud or security threats

• Comply with Australian laws and regulations

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information only with trusted service providers, including:

• Payment processors (e.g., PayPal, Stripe, Afterpay, etc.)

• Shipping and delivery partners

• Website hosting and analytics services (e.g., Google Analytics)

• Customer service tools

These third parties are required to protect your information and use it only for the services they provide to us.

We may also disclose information if required by law, regulation, court order, or to protect our business from fraud.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance

• Remember your preferences

• Provide personalised product recommendations

• Analyse website traffic

You can change cookie settings via your browser at any time.

5. Storage & Security

We take reasonable steps to protect your information from loss, misuse, unauthorised access, modification, or disclosure.
This includes:

• Encrypted connections (SSL)

• Secure payment gateways

• Restricted access to personal data

Although we follow best practices, no method of transmission online is 100% secure.

6. Your Rights (Australia)

Under Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you

• Request corrections to your information

• Opt out of marketing communications

• Request deletion of information (where legally possible)

To make a request, contact us at:
📧 contact@skoopzy.com

7. Marketing & Communications

With your permission, we may send:

• Promotions, special offers, and discounts

• Product launches

• Newsletters

You may unsubscribe at any time using the link in our emails or by contacting us.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

For questions about this Privacy Policy or your personal information, contact us:

📧 contact@skoopzy.com
🌐 https://skoopzy.com