Terms of Service

Terms of Service — Skoopzy

Last Updated: 06/12/2025

Welcome to Skoopzy (“we”, “our”, “us”). These Terms of Service govern your use of our website skoopzy.com and any purchases made through our store. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree, please do not use our website.

1. General Information

Skoopzy is an online store operating in Australia.
When you use our website, you agree to comply with all applicable Australian laws and regulations.

We reserve the right to:

• Update or modify these Terms at any time

• Refuse service to anyone for any reason

• Limit quantities of products or discontinue items

• Correct errors in pricing or descriptions

2. Eligibility

To use our website or make a purchase, you must:

• Be at least 18 years old

• Provide accurate and complete information

• Use the site for lawful purposes only

3. Products & Descriptions

We aim to provide accurate product descriptions and images. However:

• Colours may appear differently due to screen settings

• Measurements and specifications may vary slightly

• Product availability may change without notice

We reserve the right to limit the sale of products to certain locations or quantities.

4. Pricing & Payments

All prices are listed in Australian Dollars (AUD).

We accept various secure payment methods, such as:

• Credit/debit cards

• PayPal

• Afterpay (if applicable)

• Other payment gateways available at checkout

In case of pricing errors, we may:

• Correct the price

• Cancel the order

• Contact you for confirmation

We do not store your credit card details — all payments are processed through trusted third-party providers.

5. Orders & Acceptance

When you place an order, you will receive an order confirmation email.
This confirmation does not mean your order has been accepted.

We may cancel or refuse any order due to:

• Out-of-stock items

• Pricing inaccuracies

• Fraud concerns

• Delivery restrictions

If your order is cancelled, you will be refunded in full.

6. Shipping & Delivery

By placing an order, you agree to the shipping terms listed on our Shipping Policy page.

Please ensure your address is correct. We are not responsible for:

• Delays caused by couriers

• Lost or stolen packages after delivery

• Incorrect or incomplete addresses provided by the customer

7. Returns, Refunds & Exchanges

All returns must follow our Refund & Returns Policy.

We reserve the right to:

• Refuse returns that do not meet our policy conditions

• Request additional proof (photos/videos)

• Charge return shipping fees in some situations

8. User Accounts

If you create an account on Skoopzy:

• You must keep your login details confidential

• You are responsible for all activities under your account

• You must notify us of any suspicious activity

We may terminate accounts that violate our policies.

9. Prohibited Uses

You may NOT use our website for:

• Illegal or fraudulent purposes

• Spreading malware or harmful code

• Collecting personal information from others

• Copyright infringement

• Misrepresenting your identity

We reserve the right to take legal action for misuse.

10. Intellectual Property

All content on Skoopzy, including:

• Text

• Images

• Logos

• Product descriptions

• Website design

is owned by Skoopzy or our content partners and is protected under Australian copyright law.

You may not copy, distribute, or modify any content without written permission.

11. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages

• We do not guarantee that the website will be error-free, uninterrupted, or virus-free

• Our total liability for any claim will not exceed the amount paid for the product involved

This does not apply where prohibited under Australian Consumer Law.

12. Australian Consumer Law (ACL)

Nothing in these terms limits your rights under the Australian Consumer Law.
You are entitled to:

• A replacement or refund for major faults

• Repairs or replacements for minor issues

For more details, refer to our Refund Policy.

13. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their:

• Content

• Privacy practices

• Terms or services

Use third-party sites at your own risk.

14. Termination

We may suspend or terminate your access at any time if:

• You violate these terms

• We suspect fraudulent activity

• You misuse our services

Upon termination, you must stop using our website and products immediately.

15. Governing Law

These Terms are governed by the laws of New South Wales (NSW), Australia.
Any disputes will be handled in NSW courts.

16. Contact Us

For questions or concerns about these Terms:

📧 contact@skoopzy.com
🌐 https://skoopzy.com